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Privacy Policy & Terms of Use

Privacy Policy

This Privacy Policy describes the ways in which the Flexible Packaging Association (“FPA,” “we,” “our,” or “us”) collects, uses, and discloses information about you when you access or use www.flexpack.org/ or any other online properties or offerings such as our mobile app that link to this Privacy Policy (collectively, the “Website”). By using the Website, you consent to the processing of your information as set forth in this Privacy Policy, now and as may be amended by us from time to time.


What information do we collect? 

Information you provide: We and our service providers collect any information that you provide when you use the Website, including when you sign up for newsletters, create an account, purchase a product, access publications, research, and other benefits of membership, renew membership, register for events, or otherwise contact us with a question, comment, or request.

The information that you provide us can include, but is not limited to (a) your name, title, contact information, company name, username, password, and other registration information; (b) transaction-related information, such as when you purchase or sign up for information, and membership information; and (c) information you provide us when you contact us.

Information automatically collected from you: Our service providers (including analytics providers such as Google Analytics), and we may automatically collect certain technical information from your computer or mobile device over time and across different websites when you use the Website. This information may include, but is not limited to, your Internet Protocol (IP) address, your approximate geographic location derived from your IP address, your browser type, your operating system, device identifiers, operating system, the pages you view on the Website, the pages you view immediately before and after you access the Website, the links you click, and the search terms you enter on the Website. This information allows us to recognize you and personalize your experience if you return to the Website, and to improve the Website and the services we provide. We and our service providers may collect this information using “cookies,” which are small text files that the Website saves on your computer using your web browser and accesses when you return, pixel tags, local storage, or similar technologies.


How do we use this information? 

We may use the information we collect for a number of purposes, including, but not limited to:

  • Providing, operating, and improving the Website and our services 

  • Communicating with you generally, including about information you request;

  • Providing you with emails or newsletters that may be of interest;

  • Providing you with other services or information you request;

  • Providing you with information about the Website or required notices;

  • Processing transactions, memberships, event registrations, and deliveries

  • Allowing us to improve the Website and the services we provide by better personalizing content and experiences on the Website to our users’ needs and preferences;

  • Generating and analyzing statistics about your use of the Website; and 

  • Detecting, preventing, and responding to fraud, intellectual property infringement, violations of our Terms of Use, violations of law, or other misuse of the Website.

Under what circumstances do we disclose this information? 

We may disclose the information we collect from you through the Website:

  • In any membership directories we make available or publish, consistent with your membership settings;

  • To our member companies, when needed to address an inquiry that is best answered by a member company;

  • To third-party service providers that perform services for us (such as order and payment processing, website hosting, and analytics) under agreements requiring them to keep the information confidential and use it only to provide services to us;

  • As required by law or legal process;

  • When we believe in good faith that disclosure is necessary (a) to protect our rights, the integrity of the Website, or your safety or the safety of others, or (b) to detect, prevent, or respond to fraud, intellectual property infringement, violations of our Terms of Use, violations of law, or other misuse of the Website;

  • To service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets; and

  • In the form of aggregated or de-identified information that does not identify you

In addition, we may share de-identified reports on user demographics and traffic patterns, as well as de-identified information, with third parties.

The Website also may contain third-party links. You acknowledge and agree that we are not responsible for the collection and use of your information by such third parties that are not under our control. We encourage you to review the privacy policies of each website you visit.

Where is this information processed?

Information collected through the Website will be processed in and subject to the laws of the United States, which, if you are not located in the United States, may not provide the same level of protection for your personal information as your home country, and may be available to the United States government or its agencies under a lawful order made in the United States. 


How is your information secured?

We have administrative, technical, and physical safeguards designed to safeguard the information collected by the Website. However, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to the Website over networks that we do not control, including the Internet and wireless networks.

Your choices 

If you do not want the Website to collect information through the use of cookies, you can set your web browser to reject cookies and similar technologies from the Website. Each browser is different, so you should check your browser’s “Help” menu to learn how to change your cookie preferences. If you reject or block cookies from the Website, however, the Website may not function as intended.

We do not currently respond to browser-initiated “do not track” signals or other mechanisms that provide a method to opt out of the collection of information across the networks of websites and online services in which we participate. If we do so in the future, we will describe how we do so in this Privacy Policy. Visit the following website, www.allaboutdnt.org, for more information on this developing area.


Changes to this Privacy Policy

If we update this Privacy Policy, we will notify you by posting a new Privacy Policy on this page. If we make any revisions that materially change the ways in which we use or share the information previously collected from you through the Website, we will give you notice and, where required, obtain your consent to such changes before applying them to that information.

Website Terms of Use

These terms of use (“Terms of Use”) are for the online properties and offerings of the Flexible Packaging Association (“FPA”) including the website located at www.flexpack.org (the “Website”). By using the Website, you agree to comply with and be bound by these Terms of Use. Please carefully read these Terms of Use. These Terms of Use constitute a legally binding agreement between you and the FPA regarding your use and access to the Website. If you do not agree to these Terms of Use, you may not use the Website.

Modifications; Updates

 You should review these Terms of Use regularly as they may change at any time at the FPA’s sole discretion. Changes take effect immediately. Your continued use of the Website following the posting of changes to the Terms of Use constitutes acceptance of those changes. If you do not agree, you must stop using the Website before the effective date. Modifications will be posted on the Website and the “last updated” date at the bottom of this page will be revised.

 

Scope of Use

Subject to your continued acceptance of, and compliance with, these Terms of Use, you are granted a personal, revocable, limited, non-exclusive, royalty-free, non-transferable license to access and use the Website and the information, content, products, and services available on or through the Website (including the Downloadable Content further described below) (collectively, the “Materials”). You may use the Website and the Materials for your personal, informational, non-commercial use and for no other purpose. Except as expressly provided in these Terms of Use, you may not reproduce, modify, display, or distribute any Materials, or the design and layout of the Website, without the FPA’s prior written consent. The FPA reserves the right, for any reason, at its sole discretion, to terminate, change, suspend, or discontinue any aspect of the Website at any time. The FPA may also impose limits on certain features of the Website or restrict access to any part or all of the Website without notice or penalty.

Rules of Conduct

It is a violation of these Terms of Use for you to:

  1. Use the Website or any Materials for illegal purposes or in violation of any applicable laws or regulations;

  2. Copy, sell, resell, or exploit for commercial purposes any portion of the Website or any Materials;

  3. Remove, obscure, or otherwise alter any proprietary notices appearing on the Website or on any Materials, including copyright, trademark, and other intellectual property notices;

  4. Use data from the Website or any Materials to send unsolicited commercial e-mails (SPAM);

  5. Use any robot, spider, or other automatic or manual process to monitor, data mine, or copy any Website pages, content, or user information, except as expressly permitted by the FPA;

  6. Intentionally manipulate identifiers or otherwise engage in any activities intended to impersonate or hide a user’s identity or contact information;

  7. Interfere with the proper working of the Website including, but not limited to, the transmission of any virus, worm, trap door, back door, timer, clock, Trojan horse, denial of service attack or other limiting routine, instruction, or design;

  8. Provide any information that is not true, accurate, current, and complete when submitting information or materials on the Website;

  9. Take any action that imposes an unreasonable or disproportionally large load on the Website’s infrastructure; or

  10. Assist or permit any persons in engaging in any of the activities described above.

 

Login Credentials

Certain features and areas of the Website are available only to FPA members who login. Each individual from an FPA member company/organization is required to select a unique login and password (“Login Credentials”) to access member-restricted features and areas. You must keep your Login Credentials confidential, including taking appropriate measures to maintain the confidentiality, such as logging off and closing the Internet browser. Your Login Credentials are personal to you, and you may not allow any third party to use your Login Credentials under any circumstances. The FPA is not liable for any harm caused by or related to the theft, misappropriation, disclosure, or unauthorized use of your Login Credentials. You must contact the FPA immediately if you become aware of or believe there is or may have been any unauthorized use of your Login Credentials or if you otherwise wish to deactivate your Login Credentials.

 

Downloadable Content

Certain areas of the Website specifically allow users the option to download certain Materials (e.g., brochures, directories, guides, articles, reports, press releases) (“Downloadable Content”) intended for educational, informational, and training purposes. Some Downloadable Content is only available to FPA members who login. If Downloadable Content is made accessible to you on the Website, you may download such Downloadable Content provided that you (a) do not modify the Downloadable Content or create any derivative works using the Downloadable Content; (b) leave all copyright, trademark, and other intellectual property notices intact; (c) do not display or distribute the Downloadable Content without the FPA’s prior written consent; and (d) do not sell, resell, or otherwise exploit the Downloadable Content for commercial purposes.

 

Products and Services

Information that the FPA publishes on the Website may contain references or cross-references to products, programs, or services, including, for example, illustrations/photos of third party products. Any description or reference to non-FPA products, programs, or services on the Website is for informational purposes only and shall not constitute an endorsement or a recommendation of such products, programs, or services by the FPA. Any opinions, advice, statements, services, offers, or other information expressed or made available by third parties, including users or others, are those of the respective author(s) and do not necessarily state or reflect the views, findings, or opinions of the FPA. Third parties are solely responsible for their content, representations, and services. You are responsible for evaluating and verifying third-party information before relying on it.

 

Proprietary Rights

All trademarks, service marks, and logos on the Website and in the Materials are the property of their respective owners. FPA owns various trademarks, service marks, and logos used on the Website and in the Materials, including without limitation, the FPA logo. Unauthorized use of any FPA (or of any third-party) trademark, service mark, or logo constitutes a violation of the FPA’s or a third party’s legal rights. You must obtain the FPA’s written permission prior to using any trademark, service mark, or logo of the FPA.

FPA and its licensors own all intellectual property rights in the Website and the Materials, except as otherwise expressly indicated. The Website and the Materials are protected by United States and international copyright laws. Any unauthorized use of the Website or the Materials may violate copyright laws and other laws and regulations.

By transmitting content to the FPA or the Website, you grant the FPA a perpetual, irrevocable, worldwide, royalty-free, assignable, sublicensable license to use, reproduce, store, modify, display, distribute, prepare derivative works based on, and transmit such content for any purpose, and you waive any and all moral rights and publicity rights in such content.

 

Third-Party Sites and Linking

As a convenience to users, the Website contains links to websites operated by third parties (“Third-Party Sites”). The fact that the FPA provides a link to a Third-Party Site does not mean that FPA endorses, authorizes, or sponsors that Third-Party Site, nor that the FPA is affiliated with the Third-Party Site. Third-Party Sites are not under the control of the FPA, and, as such, access to and use of such Third-Party Sites is at your own risk and subject to the terms of use, privacy policy, and other restrictions of such corresponding third-party. The FPA is not responsible for and hereby disclaims any and all content, advice, or services found, learned, available, or provided on such Third-Party Sites.

Unless otherwise set forth in a written agreement between you and the FPA, you must adhere to the FPA’s linking policy as follows: (a) the appearance, position, and other attributes of the link may not be such as to damage or dilute the goodwill associated with the FPA’s name or any FPA trademark, service mark, or logo; (b) the link cannot utilize any FPA trademark, service mark, or logo unless you’ve obtained the prior written approval of FPA; (c) the appearance, position, and other attributes of the link may not create the false appearance that your organization or entity is sponsored by, affiliated with, or associated with the FPA; (d) when selected by a user, the link must display the Website on full-screen and not within a “frame” on the linking Site; and (e) the FPA reserves the right to revoke its consent to the link at any time in its sole discretion.

 

Violations; Termination of Usage

 The FPA may terminate or suspend your access to all or part of the Website immediately and without notice for any conduct that the FPA, in its sole discretion, believes is in violation of these Terms of Use or any applicable law or is harmful to the interests of the FPA or any third party. If you breach these Terms in a manner that does not, in FPA’s reasonable determination, pose an immediate risk of harm to FPA, its users, members, or the Services, we will notify you and provide five (5) calendar days to cure the breach before we suspend or terminate your access. This cure period does not apply where the breach involves illegal activity, security threats, harassment, or any other conduct requiring immediate action, in which case we may act without prior notice.

Upon termination, you must immediately cease use of the Website and its content. The FPA reserves the right to seek all remedies available at law and in equity for violations of these Terms of Use, including the right to block access to the Website from a particular Internet address.

 

Additional Policies

Your use of the Website confirms and acknowledges your agreement to be bound by and comply with any of the FPA’s other polices and disclaimers governing the use of the Website that are posted on the Website or provided to you electronically or otherwise.

Before using certain areas/features of the Website you may be asked to indicate your acceptance of additional special terms and conditions by clicking a button marked “I Accept, “I Agree,” “Yes,” or other words or actions that similarly acknowledge your consent or acceptance (“Click-Through Agreement”). To the extent there is a conflict between these Terms of Use and any Click-Through Agreement, the Click-Through Agreement will govern solely with respect to use of and/or access to that area/feature.

For information about the FPA’s use and protection of your personal information, please see the FPA’s Privacy Policy, which is available at flexpack.org/legal. The FPA’s Privacy Policy is incorporated into and made a part of these Terms of Use.

 

No Warranties

THE WEBSITE AND THE MATERIALS ARE PROVIDED TO YOU ON AN “AS IS,” “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, DATA ACCURACY, AND QUIET ENJOYMENT. The FPA does not guarantee the confidentiality or security of any communication or other material transmitted to or from the Website over the Internet. The FPA shall not be obligated to correct or update the Website or the Materials and shall not be liable for omissions, typographical errors, or out-of-date information which may appear on the Website or in the Materials. THE FPA MAKES NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY MATERIALS AVAILABLE ON OR THROUGH THE WEBSITE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY THE FPA SHALL CREATE A WARRANTY OF ANY KIND. YOU ARE RESPONSIBLE FOR VERIFYING ANY AND ALL OF THE MATERIALS BEFORE RELYING ON THEM. THE FPA MAKES NO REPRESENTATIONS OR WARRANTIES THAT USE OF THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR FREE FROM VIRUSES.


Limitation of Liability

YOUR USE OF THE WEBSITE AND THE MATERIALS IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE FPA SPECIFICALLY DISCLAIMS ALL LIABILITY, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR SPECIAL DAMAGES ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF THE WEBSITE AND THE MATERIALS, EVEN IF THE FPA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN THE EVENT YOU ARE DISSATISFIED WITH, OR DISPUTE, THESE TERMS OF USE, THE WEBSITE, AND/OR THE MATERIALS, YOUR SOLE RIGHT AND EXCLUSIVE REMEDY IS TO TERMINATE YOUR USE OF THE WEBSITE AND THE MATERIALS, EVEN IF THAT RIGHT OR REMEDY IS DEEMED TO FAIL OF ITS ESSENTIAL PURPOSE. YOU CONFIRM THAT THE FPA HAS NO OTHER OBLIGATION, LIABILITY, OR RESPONSIBILITY TO YOU OR ANY OTHER PARTY.

Some jurisdictions do not allow exclusions of liability for certain types of damages. Accordingly, some of the above limitations may not apply to you to the extent prohibited by law. In such cases, the FPA’s liability will be limited to the fullest extent permitted by applicable law.

 

Indemnification

You agree to indemnify, defend, and hold harmless the FPA and its affiliates, officers, agents, partners, members, and employees from any claim, action, demand, loss, or damages (including reasonable attorneys’ fees) arising out of or related to your use of the Website and the Materials, your violation of the Terms of Use, or your violation of any law or rights of a third party. The FPA reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate fully with the FPA in asserting any available defenses.

 

Governing Law

 The laws of the State of Maryland shall govern these Terms of Use, without reference to its choice of law rules. If there is any dispute about or involving the Website, you agree that the dispute will be resolved in a court located in the State of Maryland. You agree to submit to the personal jurisdiction of the courts located in the State of Maryland for the purpose of litigating all such claims.

Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Website must be filed by you within one (1) year after such claim or cause of action arose or be forever barred.

 

Compliance with Laws

 Although accessible by others, the Website and the Materials are intended for access and use by U.S. residents only. The FPA makes no claims regarding access or use of the Website or the Materials outside of the United States. If you use or access the Website or the Materials outside of the United States, you do so at your own risk and are responsible for compliance with the laws and regulations of your jurisdiction as well as these Terms of Use.

 

Miscellaneous

These Terms of Use, as modified from time to time and including any policies or disclaimers that are incorporated by reference and any Click-Through Agreement, set forth the entire understanding and agreement between you and the FPA with respect to the subject matter hereof. The FPA’s failure to exercise any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision and that the other provisions of these Terms of Use will remain in full force and effect. FPA shall not be liable for any delays or failures with respect to the Website due to events beyond its reasonable control.


Contact us

If you have any questions about this Privacy Policy or our use of your information collected through the Website, please contact us at the Flexible Packaging Association, 185 Admiral Cochrane Drive, Suite 105, Annapolis, MD 21401, 410.694.0800, fpa@flexpack.org.

Updated July 2026